Terms of Use

Effective Date: September 1, 2024

Welcome to HealthPlan.me
By using HealthPlan.me, you agree to comply with and be bound by the following terms and conditions (the "Terms"). Please review these Terms carefully. If you do not agree to these Terms, you should not use this platform.

1. Acceptance of Terms

By accessing or using HealthPlan.me (the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Service or products and services available through the Service.

2. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

3. Use of the Service

The Service is intended for individuals who are 18 years of age or older. By using the Service, you affirm that you are at least 18 years old or have parental consent.

You agree to use the Service only for lawful purposes and in compliance with all applicable laws. You may not use the Service to:

  • Violate any laws, regulations, or contractual obligations;

  • Harm or exploit others;

  • Engage in unauthorized or fraudulent activity.

4. AI-Powered Health Tools and Professional Advice

HealthPlan.me offers AI-powered tools designed to assist with mental well-being, symptom tracking, and general health support. While these tools are designed to provide helpful insights, they are not a substitute for professional medical advice, diagnosis, or treatment.

The AI tools and suggestions provided are for informational purposes only. Always seek the advice of a qualified health professional before making any decisions related to your health. The Service is not responsible for any decisions you make based on the AI tool outputs or other information provided.

You may also have access to licensed professionals through the Service. These professionals operate independently, and HealthPlan.me is not responsible for any professional advice you receive.

5. Disclaimers
  • No Medical Advice: The Service is not intended to provide medical diagnosis, treatment, or prescription services. The AI features are for support and educational purposes only. Always consult a healthcare provider before making decisions about your health.

  • No Doctor-Patient Relationship: Use of this Service does not create a doctor-patient relationship between you and HealthPlan.me or any professionals on the platform.

  • No Guarantee of Results: The outcomes and benefits of using AI tools and interacting with professionals through the Service cannot be guaranteed.

6. Indemnity

You agree to indemnify, defend, and hold harmless HealthPlan.me, its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, or expenses (including legal fees) arising out of or related to:

  • Your use of the Service;

  • Your violation of these Terms;

  • Your violation of any rights of a third party, including any intellectual property rights.

7. Limitation of Liability

To the maximum extent permitted by law, HealthPlan.me shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use of or inability to use the Service;

  • Any content obtained from the Service;

  • Unauthorized access, use, or alteration of your transmissions or content;

  • Any other matter related to the Service.

8. User Content

You may have the ability to submit or post content through the Service (such as chat interactions, reviews, etc.). By submitting content, you grant HealthPlan.me a non-exclusive, worldwide, royalty-free license to use, distribute, modify, and display such content in connection with operating and providing the Service.

You retain ownership of your content but waive any moral rights or attribution related to its use.

9. Privacy

Your use of the Service is subject to our Privacy Policy. We collect, use, and disclose information about you as described in our Privacy Policy. By using the Service, you consent to such collection and use of your information.

10. Account Security

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your device. You agree to accept responsibility for all activities that occur under your account or password.

11. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including if you breach the Terms.

Upon termination, your right to use the Service will cease immediately. You may also terminate your account by discontinuing use of the Service.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of British Columbia, without regard to its conflict of law provisions.

13. Contact Information

If you have any questions or concerns about these Terms, please contact us at: hi@healthplan.me